Google IT Support

Completed by WENDA ZHONG

January 11, 2023

Approximately 6 months at 10 hours a week to complete

Course Certificates Completed

The Bits and Bytes of Computer Networking

Technical Support Fundamentals

Operating Systems and You: Becoming a Power User

IT Security: Defense against the digital dark arts

System Administration and IT Infrastructure Services

View certificate for WENDA ZHONG, Google IT Support, offered through Coursera. Those who earn the Google IT Support Professional Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.

Course Certificates

Earned after completing each course in the Specialization

The Bits and Bytes of Computer Networking

Google

Taught by: Google Career Certificates

Completed by: WENDA ZHONG by September 30, 2022

8 - 10 hours per module

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Technical Support Fundamentals

Google

Taught by: Google Career Certificates

Completed by: WENDA ZHONG by September 12, 2022

8 - 10 hours per module

View this certificate

Operating Systems and You: Becoming a Power User

Google

Taught by: Google Career Certificates

Completed by: WENDA ZHONG by November 5, 2022

8 - 10 hours per module

View this certificate

IT Security: Defense against the digital dark arts

Google

Taught by: Google Career Certificates

Completed by: WENDA ZHONG by January 11, 2023

Estimated workload 8-10 hours per module

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System Administration and IT Infrastructure Services

Google

Taught by: Google Career Certificates

Completed by: WENDA ZHONG by December 26, 2022

8 - 10 hours per module

View this certificate