Digital Marketing: Customer Engagement Strategy
Completed by Franklin Almeida
March 27, 2020
12 hours (approximately)
Franklin Almeida's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Customer experience strategy (CX)
- Category: Digital Marketing
- Category: Customer Engagement
- Category: Marketing Psychology
- Category: Search Engine Optimization
- Category: Consumer Behaviour
- Category: Artificial Intelligence
- Category: Social Media Marketing
- Category: Analytics
- Category: Marketing Strategy and Techniques
- Category: Paid media
- Category: Data Visualization
