Customer Service Fundamentals
Completed by Edwin Wainaina
February 12, 2023
12 hours (approximately)
Edwin Wainaina's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Interpersonal Communications
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management

