Salesforce Basics
Completed by SAKETH MYLAVARAPU VNR
August 9, 2021
4 hours (approximately)
SAKETH MYLAVARAPU VNR's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Engagement
- Category: Business Reporting
- Category: Automation
- Category: Marketing Automation
- Category: Customer Success Management
- Category: Data Security
- Category: Salesforce
- Category: Stakeholder Engagement
- Category: Marketing Management
- Category: Cloud-Based Integration
- Category: Security Management
- Category: Data Management
