Customer Service Fundamentals
Completed by OGECHI MAUREEN UGWU
March 28, 2022
12 hours (approximately)
OGECHI MAUREEN UGWU's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Communication
- Category: Service Level
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Concision
- Category: Process Management
