Customer Service Fundamentals
Completed by Ritwik Kumar Basu
July 21, 2020
14 hours (approximately)
Ritwik Kumar Basu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Customer Service
- Category: Technical Support and Services
- Category: Customer Engagement
