Call Center Customer Service
Completed by Junaid Khan
November 6, 2023
19 hours (approximately)
Junaid Khan's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Telephone Skills
- Category: De-escalation Techniques
- Category: Verbal Communication Skills
- Category: Communication
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Data Entry
- Category: Time Management
- Category: Performance Metric
- Category: Growth Mindedness
- Category: Collaboration
- Category: Customer Service

