- Data Entry
- Time Management
- Problem Solving
- Customer Complaint Resolution
- Growth Mindedness
- De-escalation Techniques
- Customer Data Management
- Performance Metric
- Emotional Intelligence
- Customer Inquiries
- Teamwork
- Greeting Customers
Call Center Customer Service
Completed by Junaid Khan
November 6, 2023
19 hours (approximately)
Junaid Khan's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
