Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Diogo Caldeira Branco
October 29, 2024
2 hours (approximately)
Diogo Caldeira Branco's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Verbal Communication Skills
- Category: Customer Relationship Building
- Category: Selling Techniques
- Category: Sales Prospecting
- Category: Target Market
- Category: Persona Development
- Category: Closing (Sales)
- Category: Sales
- Category: Rapport Building
- Category: Customer Retention
- Category: Brand Loyalty
- Category: Oral Expression
