- Product Quality (QA/QC)
- Statistical Process Controls
- Quality Management Systems
- Customer experience improvement
- Quality Management
- Quality Control
- Service Improvement
- Continuous Improvement Process
- Quality Improvement
- Process Improvement
- Customer Insights
- Continuous Quality Improvement (CQI)
Quality Improvement and Management
Completed by Nobert Uche Osabohien
September 10, 2025
11 hours (approximately)
Nobert Uche Osabohien's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
