- Data Cleansing
- Sales Operations
- Campaign Management
- Salesforce
- Customer Relationship Management (CRM) Software
- Sales Enablement
- Lead Generation
- Sales Development
- Sales Pipelines
- Sales Process
- Data Import/Export
- Sales Support
Lead Management in Salesforce
Completed by Jerry Baggett
April 4, 2024
32 hours (approximately)
Jerry Baggett's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
