External Communications Channels
Completed by Sarah Smock
September 10, 2026
7 hours (approximately)
Sarah Smock's account is verified. Coursera certifies their successful completion of External Communications Channels
What you will learn
Identify strategies for effective external communications, promoting corporate branding, and communicating with media and investor relations
Differentiate between the functions of internal and external communications
Recognize the impactful results of leveraging social media and encouraging two-way communication with customers
Skills you will gain
- Category: Strategic Communication
- Category: Branding
- Category: Media Relations
- Category: Corporate Communications
- Category: Internal Communications
- Category: Social Media Marketing
- Category: Social Media
- Category: Stakeholder Communications
- Category: User Feedback
- Category: Communication Strategies
- Category: Target Audience
- Category: Social Media Management

