- Empathy
- Technical Support and Services
- Interpersonal Communications
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Relationship Management
- Customer Support
- Customer and Client Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Jose G Gorosabel
December 15, 2021
14 hours (approximately)
Jose G Gorosabel's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
