- Problem Solving
- Professional Development
- Professionalism
- Technical Communication
- Professional Networking
- Verbal Communication Skills
- Interviewing Skills
- Communication
- Technical Support and Services
- Desktop Support
- Technical Support
- Help Desk Support
Tech Support Career Guide and Interview Preparation
Completed by Vincent Muema Mutinda
February 22, 2024
9 hours (approximately)
Vincent Muema Mutinda's account is verified. Coursera certifies their successful completion of Tech Support Career Guide and Interview Preparation
What you will learn
Summarize the basic functions and tasks of the technical support specialist role.
Describe some career paths for technical support and the job prospects for the field.
Review technical support fundamentals and refresh essential skills.
Discover what to expect from a technical interview so you can come prepared.
Skills you will gain
