- Data Management
- Marketing Management
- Security Management
- Sales Enablement
- Customer Relationship Management (CRM) Software
- Automation
- Customer Communications Management
- Salesforce
- Account Management
- Stakeholder Engagement
- Customer Engagement
- Marketing Automation
Salesforce Basics
Completed by Muhammad Haris Shakeel
March 14, 2023
23 hours (approximately)
Muhammad Haris Shakeel's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
