- Process Improvement
- Continuous Quality Improvement (CQI)
- Quality Improvement
- Quality Management Systems
- Product Quality (QA/QC)
- Quality Control
- Customer Insights
- Customer experience improvement
- Quality Management
- Continuous Improvement Process
- ISO 9000 Series
- Statistical Process Controls
Quality Improvement and Management
Completed by Karolina Maziarz
March 31, 2025
11 hours (approximately)
Karolina Maziarz's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
