Introduction to Customer Service
Completed by Teddy Ogana
August 13, 2023
18 hours (approximately)
Teddy Ogana's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Transaction Processing
- Category: Time Management
- Category: Greeting Customers

