- Resource Utilization
- Business Metrics
- Capacity Planning
- Business Operations
- Business Process Management
- Customer experience improvement
- Key Performance Indicators (KPIs)
- Process Optimization
- Operations Management
- Performance Analysis
- Operational Efficiency
- Business Workflow Analysis
Driving Operational Performance
Completed by Katharina Maria Gabriele Böhler
June 2, 2024
11 hours (approximately)
Katharina Maria Gabriele Böhler's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
