- Process Improvement
- Customer experience improvement
- Quality Management Systems
- Continuous Quality Improvement (CQI)
- Service Improvement
- Quality Control
- Quality Improvement
- Product Quality (QA/QC)
- Customer Insights
- Continuous Improvement Process
- Statistical Process Controls
- Quality Management
Quality Improvement and Management
Completed by Javier Lozano
September 29, 2024
11 hours (approximately)
Javier Lozano's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
