- Customer Complaint Resolution
- Communication
- Cash Register Operation
- Customer Service
- Empathy
- Active Listening
- Root Cause Analysis
- Transaction Processing
- Retail Store Operations
- Conflict Management
- Time Management
- Non-Verbal Communication
Introduction to Customer Service
Completed by Wita Wahyuningsih
August 24, 2023
18 hours (approximately)
Wita Wahyuningsih's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
