- Customer Relationship Management (CRM) Software
- Lead Generation
- Customer Insights
- Marketing
- Marketing Automation
- Customer Service
- Microsoft Teams
- Customer Data Management
- Microsoft 365
- Customer Engagement
- Power BI
- Sales Management
Introduction to Microsoft Dynamics 365
Completed by Muhammad Anees
September 2, 2023
10 hours (approximately)
Muhammad Anees's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain

