Quality Improvement and Management
Completed by Leo Odinaka Kemakolam
September 26, 2025
11 hours (approximately)
Leo Odinaka Kemakolam's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Management Systems
- Category: Product Improvement
- Category: Process Improvement
- Category: Quality Improvement
- Category: Quality Assessment
- Category: Service Improvement
- Category: User Feedback
- Category: Quality Control
- Category: Technical Standard
- Category: Constructive Feedback
- Category: Quality Monitoring
- Category: Continuous Quality Improvement (CQI)
