- Systems Thinking
- Health Systems
- Patient Safety
- Proactivity
- Quality Improvement
- Reliability
- Continuous Quality Improvement (CQI)
- Problem Solving
- Health Care Administration
- Resilience
- Health Care
- Safety Standards
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Completed by Ana Julia Oliveira de Sousa
April 2, 2020
5 hours (approximately)
Ana Julia Oliveira de Sousa's account is verified. Coursera certifies their successful completion of Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
What you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
