Salesforce Basics
Completed by Suvarna Chauhan
March 8, 2022
4 hours (approximately)
Suvarna Chauhan's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Security Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Customer Engagement
- Category: Cloud-Based Integration
- Category: Sales Enablement
- Category: Customer Success Management
- Category: Customer Communications Management
