Quality Improvement and Management
Completed by Uday Bhoi
June 3, 2025
11 hours (approximately)
Uday Bhoi's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Control
- Category: Product Improvement
- Category: Customer experience strategy (CX)
- Category: Quality Improvement
- Category: Continuous Improvement Process
- Category: ISO 9000 Series
- Category: Technical Standard
- Category: User Feedback
- Category: Customer Insights
- Category: Quality Management
- Category: Quality Monitoring
- Category: Product Quality (QA/QC)
