Customer Service Fundamentals
Completed by CHISOM BENEDICTA ANAGU
June 22, 2022
12 hours (approximately)
CHISOM BENEDICTA ANAGU's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
- Category: Customer and Client Support
