- Customer Complaint Resolution
- Non-Verbal Communication
- Conflict Management
- Transaction Processing
- Retail Store Operations
- Problem Solving
- Customer Service
- Cash Register Operation
- Communication
- Time Management
- De-escalation Techniques
- Empathy
Introduction to Customer Service
Completed by Tosan Ajemigbitse
August 29, 2024
18 hours (approximately)
Tosan Ajemigbitse's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
