Introduction to Customer Service
Completed by Tosan Ajemigbitse
August 29, 2024
18 hours (approximately)
Tosan Ajemigbitse's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Time Management
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Non-Verbal Communication
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Communication

