Interacting with Customers
Completed by Samira Soltani
October 30, 2023
21 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Upselling
- Category: Greeting Customers
- Category: Customer Service
- Category: Product Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Professionalism
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Conflict Management
- Category: Customer Relationship Building
- Category: Retail Store Operations
