- Empathy
- Storytelling
- Interpersonal Communications
- Discussion Facilitation
- Strategic Communication
- Presentations
- Non-Verbal Communication
- Meeting Facilitation
- Rapport Building
- Persuasive Communication
- Team Leadership
- Decision Making
Storytelling and influencing: Communicate with impact
Completed by Yue Zhang
February 21, 2024
18 hours (approximately)
Yue Zhang's account is verified. Coursera certifies their successful completion of Storytelling and influencing: Communicate with impact
What you will learn
Evaluate theories of persuasive communication to decode key components
Apply communication strategies to build rapport and overcome resistance
Interpret audience motivation to influence thinking and gain support
Develop impactful storytelling techniques for diverse contexts
Skills you will gain
