- Process Management
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Technical Support and Services
- Help Desk Support
- Customer experience improvement
- Problem Solving
- Greeting Customers
- Customer Complaint Resolution
- Customer Engagement
- Empathy
Customer Service Fundamentals
Completed by Enyi Ifeoma P
July 25, 2023
14 hours (approximately)
Enyi Ifeoma P 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
