- Business Reporting
- Customer Communications Management
- Data Management
- Cloud-Based Integration
- Customer Engagement
- Automation
- Sales Enablement
- User Accounts
- Customer Success Management
- Customer Relationship Management (CRM) Software
- Salesforce
- Marketing Management
Salesforce Basics
Completed by UTKAL KUMAR BALIYARSINGH
October 10, 2021
23 hours (approximately)
UTKAL KUMAR BALIYARSINGH's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
