Digital Marketing: Customer Engagement Strategy
Completed by FRANKKANTON JES CERNA GARRIDO
August 17, 2021
12 hours (approximately)
FRANKKANTON JES CERNA GARRIDO's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Cross-Channel Marketing
- Category: Data Collection
- Category: Digital Brand Strategy
- Category: Marketing Communications
- Category: Consumer Behaviour
- Category: MarTech
- Category: Social Media Marketing
- Category: Generative AI
- Category: Content Marketing
- Category: Data Analysis
- Category: Marketing Strategy and Techniques
- Category: Customer Engagement
