- Business Reporting
- Automation
- Security Management
- Customer Engagement
- Sales Development
- Data Management
- Stakeholder Engagement
- Customer Relationship Management (CRM) Software
- Salesforce
- Sales Enablement
- Data Security
- Sales Pipelines
Salesforce Basics
Completed by Tony Gonzalez
February 23, 2022
23 hours (approximately)
Tony Gonzalez's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
