- Customer Relationship Management
- Marketing Automation
- Automation
- Data Management
- User Accounts
- Customer Success Management
- Business Reporting
- Marketing Management
- Sales Enablement
- Salesforce
- Account Management
- Customer Communications Management
Salesforce Basics
Completed by Tony Gonzalez
February 23, 2022
23 hours (approximately)
Tony Gonzalez's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
