Lead Management in Salesforce
Completed by Vincent Nguyen
June 5, 2022
29 hours (approximately)
Vincent Nguyen's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Process
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Data Entry
- Category: Sales Prospecting
