Customer Service Fundamentals
Completed by DANIEL RICHARD ANTHONY HARPER
April 13, 2023
12 hours (approximately)
DANIEL RICHARD ANTHONY HARPER's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Communication
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Service Level
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Process Management
