- Empathy
- Interpersonal Communications
- Digital Communications
- Communication Strategies
- Workplace inclusivity
- Virtual Teams
- Collaboration
- Diversity Awareness
- Cultural Diversity
- Business Communication
- Cognitive flexibility
- Communication
Communication in the 21st Century Workplace
Completed by Marc Puricelli
December 29, 2016
10 hours (approximately)
Marc Puricelli's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team
Skills you will gain
