Google IT Support
Completed by CHUN WAI YEUNG
March 20, 2024
Approximately 6 months at 10 hours a week to completeCHUN WAI YEUNG's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.
Course Certificates Completed
System Administration and IT Infrastructure Services
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
Technical Support Fundamentals
IT Security: Defense against the digital dark arts
What you will learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Course Certificates
Earned after completing each course in the Specialization
System Administration and IT Infrastructure Services
Taught by: Google Career Certificates
Completed by: CHUN WAI YEUNG by March 17, 2024
8 - 10 hours per module
The Bits and Bytes of Computer Networking
Taught by: Google Career Certificates
Completed by: CHUN WAI YEUNG by March 15, 2024
8 - 10 hours per module
Operating Systems and You: Becoming a Power User
Taught by: Google Career Certificates
Completed by: CHUN WAI YEUNG by March 16, 2024
8 - 10 hours per module
Technical Support Fundamentals
Taught by: Google Career Certificates
Completed by: CHUN WAI YEUNG by March 14, 2024
8 - 10 hours per module
IT Security: Defense against the digital dark arts
Taught by: Google Career Certificates
Completed by: CHUN WAI YEUNG by March 20, 2024
Estimated workload 8-10 hours per module