Digital Marketing: Customer Engagement Strategy
Completed by GUSTAVO ADOLFO PATIÑO ECHEVERRY
October 4, 2020
12 hours (approximately)
GUSTAVO ADOLFO PATIÑO ECHEVERRY's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Data Visualization
- Category: Customer experience improvement
- Category: Digital Marketing
- Category: Brand Loyalty
- Category: Generative Engine Optimization (GEO)
- Category: Customer Service
- Category: Customer Engagement
- Category: Data Analysis
- Category: Generative AI
- Category: Content Optimization
- Category: Web Presence
- Category: AI Personalization
