- Security Management
- Marketing Automation
- Customer Engagement
- Marketing Management
- Customer Relationship Management
- Business Reporting
- Salesforce
- Customer Communications Management
- Account Management
- Sales Development
- Data Management
- Customer Success Management
Salesforce Basics
Completed by Laura Juliana Aldana Giraldo
December 28, 2022
23 hours (approximately)
Laura Juliana Aldana Giraldo's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
