Customer Service Fundamentals
Completed by EVELYN NNENNA OKEZIE
April 6, 2022
12 hours (approximately)
EVELYN NNENNA OKEZIE's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Persistence
- Category: Help Desk Support
- Category: Concision
