- Performance Metric
- Customer Relationship Building
- Technical Support
- Communication Strategies
- Customer Complaint Resolution
- Client Support
- Service Improvement
- Customer experience improvement
- Customer Service
- De-escalation Techniques
- Continuous Improvement Process
- Expectation Management
Dell Technologies Customer Service for Technical Support
Completed by Shahbaz Falahian
May 11, 2025
11 hours (approximately)
Shahbaz Falahian's account is verified. Coursera certifies their successful completion of Dell Technologies Customer Service for Technical Support
Skills you will gain
