Customer Service Fundamentals
Completed by ONYINYE ELIZABETH STEPHEN-GOW
March 28, 2023
14 hours (approximately)
ONYINYE ELIZABETH STEPHEN-GOW's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Communication
- Category: Interpersonal Communications
- Category: Process Management
- Category: Customer Service
- Category: Customer Complaint Resolution
