Customer Service Fundamentals
Completed by Pouya Chogan
January 18, 2025
12 hours (approximately)
Pouya Chogan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Interpersonal Communications
- Category: Process Management
- Category: Communication
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Service Level
- Category: Empathy
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
