- Campaign Management
- Sales Operations
- Sales Process
- Sales Pipelines
- Data Cleansing
- Sales Support
- Data Import/Export
- Salesforce
- Lead Generation
- Sales Development
- Customer Relationship Management (CRM) Software
Lead Management in Salesforce
Completed by Leny Halim
July 1, 2023
29 hours (approximately)
Leny Halim's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
