- Generative AI
- No-Code Development
- WordPress
- IBM Cloud
- Customer experience improvement
- Customer Service
- Workflow Management
- Operational Efficiency
- ChatGPT
- Artificial Intelligence
- Personalized Service
- Decision Support Systems
Building AI Powered Chatbots Without Programming
Completed by Michael Whitehead
August 22, 2025
14 hours (approximately)
Michael Whitehead's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
