Customer Service Fundamentals
Completed by Samsther Ikhinose Ogbeide
November 27, 2023
14 hours (approximately)
Samsther Ikhinose Ogbeide 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication

