- Customer Support
- Customer Engagement
- Problem Solving
- Technical Support and Services
- Customer experience improvement
- Empathy
- Critical Thinking and Problem Solving
- Process Management
- Greeting Customers
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
Customer Service Fundamentals
Completed by Carlos Candelario
February 22, 2024
14 hours (approximately)
Carlos Candelario's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
