- Sales Pipelines
- Lead Generation
- Data Import/Export
- Sales Development
- Sales Support
- Data Cleansing
- Sales Process
- Customer Relationship Management (CRM) Software
- Sales Operations
- Salesforce
- Campaign Management
Lead Management in Salesforce
Completed by Nada Ali
November 1, 2022
29 hours (approximately)
Nada Ali's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
