- Customer Relationship Management (CRM) Software
- Lead Generation
- Customer Insights
- Marketing
- Marketing Automation
- Customer Service
- Microsoft Teams
- Customer Data Management
- Microsoft 365
- Customer Engagement
- Power BI
- Sales Management
Introduction to Microsoft Dynamics 365
Completed by Muhammad Afzaal
July 26, 2024
10 hours (approximately)
Muhammad Afzaal's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain

